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CAREERS

About SGB

We design and source high-end golf apparel and sportswear, sold online and at leading country clubs and resorts around the world. Comprised of Fairway & Greene, Zero Restriction, B. Draddy, and EP New York, our brands can be found at over 3,000 accounts in more than 25 countries.

We maintain two warehouses in Wisconsin where we hold and embellish all of our inventory. Being vertically integrated for decoration, we have quality of embellishment and fulfillment times that are unequaled in the industry.

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Current Career Opportunities

Customer Service Representative

Position Overview:

Summit Golf Brands (SGB), Office located in Barneveld, WI is seeking a full-time Customer Service Representative. Summit Golf Brands is a fast-growing company that designs and source high-end golf apparel and sportswear, sold online and at leading country clubs and resorts around the world. Our brands can be found at over 3,000 accounts in more than 25 countries.

The Customer Service Representative, under the direction of the Customer Service Manager, will be responsible for assisting customers in order related requests, while meeting and exceeding all SGB Customer Service goals. Serves as a representative of Summit Golf Brands, displaying courtesy, tact, consideration and discretion in all interactions with other members of SGB.

Responsibilities, Essential Functions, Knowledge and Skills:

Individual must possess these skills and abilities, or explain that he/she can perform the essential functions, with or without reasonable accommodation, using some combination of skills and abilities:

  • Assists customers in post-sale orders requests including but not limited to returns, replacements, cancellations tracking, and shipping inquires.
  • Maintain Individual Customer Service Goals and Objectives as provided on a quarterly basis.
  • Listen attentively to customer needs and concerns; demonstrate empathy.
  • Build rapport with customers by greeting them in a courteous, friendly, and professional manner using procedures learned during new-hire training.
  • Position entails a high amount of customer interaction over the phone. Ensure that customers understand product information, and be able to provide additional information to customers as needed.
  • Accurately complete all work when updating sensitive customer account information.
  • Effectively transfer misdirected customer requests to an appropriate party.
  • Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity.
  • Maintain current knowledge of products to help customers make their selection.
  • Ensure that customers understand product information, and be able to provide additional information to customers as needed.
  • Deliver and contribute to individual and departmental goals and results.
  • Demonstrate integrity and genuinely care for customers.
  • Demonstrate the ability to work in a team.
  • Demonstrate willingness and the ability to answer questions and solve customer problems.
  • Handles phone-in customers with pleasant telephone etiquette and courtesy.
  • Demonstrate the ability to successfully communicate and interact with co-workers, manufacturers, and customers in a respectful and appropriate manner to ensure high quality and timely expedition of customer requests.
  • Dependable worker able to carry out a series of work instructions without constant supervision.
  • Requires daily use of internal email and other communication systems to keep current in job knowledge, with changes in company business policies or practices, and ensures timely receiving of information to resolve customer problems or to provide internal/external follow up.
  • Maintains strong customer service skills and inter-personal communication skills.
  • Resolves customer complaints and order problems promptly.
  • Handles difficult situations with customers and others at work with diplomacy.
  • Seeks assistance, guidance or decision-making from management when needed.
  • Ability to effectively communicate information and present ideas and solutions to customer.
  • Ability to work independently as well as be an effective team player.
  • Ability to maintain a professional demeanor at all times.
  • Ability to prioritize, multi-task and thrive in a fast-paced environment.
  • Exceptional organizational and follow-up skills.
  • Strong analytical and decision-making skills.
  • Ability to work weekend and overtime schedules; which WILL include various Holidays and some Saturdays.
  • Represents the company well by acting in a professional manner and keeps the Company’s best interest in mind while performing job.
  • Maintains confidentiality of proprietary and sensitive business information.
  • Strong verbal and written communication skills including; grammar, punctuation, email structure and professional language.

PREFERRED EXPERIENCE:

  • 1-2 Years Customer Service and Call Center Experience.
  • Clear understanding of sales and customer service principles.
  • A strong grasp of Internet navigation.
  • Ability to multi-task in multiple electronic media.
  • Working knowledge of the Microsoft Office.

Data Analyst Coordinator

Position Overview: Summit Golf Brands is seeking a full-time Data Analyst Coordinator. Summit Golf Brands is a fast-growing company that designs and sources high-end golf apparel and sportswear, sold online and at leading country clubs and resorts around the world. Our brands can be found at over 3,000 accounts in more than 25 countries.

The Data Analyst Coordinator, under the direction of the Vendor Resources Manager, will be responsible for implementing brand plans, developing brand strategies, promoting brand growth and expansion. Coordinates product-related information for all Retail Partners.

Reports to: Vendor Resources Manager

Duties/Responsibilities:

  • Run reports from various systems and analyze data.
  • Upload data to vendor portals.
  • Provide reporting on progress of vendor portals.
  • Drive deeper understanding of consumer through implementation and analysis of consumer insights and analytics.
  • Product Listing Optimization: Optimize product listings by ensuring accurate and compelling product descriptions, images, keywords, and categorization.
  • Monitor and manage inventory health metrics, such as stock levels, lead times, and fulfillment rates, to minimize stock-outs and maximize sales opportunities.
  • Coordinate new product launches and collaborate with marketing team.
  • Create, manage, and optimize vendor listings. Responsible for accuracy and optimization of products and brand information.

Required Skills/Abilities:

  • Strong analytical and problem-solving skills.
  • Excellent organizational skills and attention to detail.
  • Comfortable dealing with ambiguity, working in a collaborative environment, hardworking, and results driven.
  • Openness to cooperate and accept added responsibilities.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal skills.

Preferred Skills:

  • Proficient with Microsoft Office Suite.

Education and Experience:

  • Bachelor’s degree or equivalent work experience.
  • Prior experience in a related field.

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.

Embroidery Logo Color Coordinator

Position Overview:

Summit Golf Brands (SGB), located 30 quick miles from Madison, WI, is seeking a Full-Time Embroidery Logo Color Coordinator. Summit Golf Brands is a fast-growing company that designs and source high-end golf apparel and sportswear, sold online and at leading country clubs and resorts around the world. Our brands can be found at over 3,000 accounts in more than 25 countries.

The Logo Color Coordinator, under the direction of the Logo Support Manger, will utilize Photoshop, Illustrator and Microsoft suite of products and will accurately reproduce colors and prints while working with various materials and technologies. Serves as a representative of Summit Golf Brands, displaying courtesy, tact, consideration and discretion in all interactions with other members of SGB.

Duties/Responsibilities:

  • Accurately reproduce colors and prints while working with various materials and technologies.
  • Accurately match colors for the custom trims according to client requirements.
  • Release order into production.
  • Verify logo information is complete and accurate.
  • Complete work orders based on sales orders.
  • Respond to emails and phone calls in a timely manner.
  • Preparing work orders for production.
  • Other tasks assigned by manager.

Required Skills/Abilities:

  • Excellent verbal and written communication skills.
  • Excellent interpersonal skills.
  • Excellent organizational skills and attention to detail.

Preferred Skills:

  • Experience in Outlook, Word, Excel, and Chrome.
  • Proficient in Photoshop and Illustrator.
  • Experience in embroidery programs.
  • Data Entry.

Education and Experience:

  • Equivalent work experience.
  • Prior experience in a related field.

Physical Requirements:

  • Prolonged periods sitting at a desk and working on a computer.

EPNY Independent Sales Representative - (Delaware, Maryland, Virginia)

Company Overview & Job Description:

Summit Golf Brands is committed to providing the green grass channel with superior product, unique decoration methods and unparalleled customer service across multiple brands. It is the company behind four of the golf industry’s leading apparel brands: EP NY, Fairway & Greene, Zero Restriction, and B. Draddy.

As the Independent Sales Representative representing EP NY in the Northeast region (Delaware, Maryland, Virginia) this person will be responsible for managing their territory’s book of business, customer relationships, and all aspects of the sales process for existing and new accounts. The ideal candidate is an independent rep in the territory with the drive to place great product in the best green grass clubs.

Reports to: Lisa Brigham, National Sales Manager, – EP NY

Role Requirements:

  • Promoting and growing sales in your territory. Educate buyers, corporate clients, and end consumers on products by telling the brand story
  • Traveling your territory regularly to cultivate meaningful partnerships with wholesale partners both in season and for Pre-Book line reviews
  • Develop and strengthen relationships with clients in territory. Build trust with current and prospective business customers with thoughtful and thorough communication
  • Drive revenue by acting with integrity and being well informed and client focused
  • Provide first class customer service to accounts
  • Actively pursue and capture tournament and outing business
  • Assisting with key regional and national events as needed by the Company (Major Championships, Tour Events)
  • Maintaining regular contact with your sales supervisor by providing consistent territory and account updates
  • Continually improving market knowledge and sales techniques
  • Be a proud, enthusiastic, and positive Summit Golf Brands representative in the marketplace while also contributing to the culture and success of Summit Golf Brands

Education and Experience:

  • Experience in golf, retail, or sales
  • Strong written and verbal communication skills
  • Detail oriented, extremely well organized with strong time management skills
  • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and experience with online Google products (Forms and Docs)

EPNY Independent Sales Representative - (Georgia, Tennessee, Alabama, Louisiana)

Company Overview & Job Description:

Summit Golf Brands is committed to providing the green grass channel with superior product, unique decoration methods and unparalleled customer service across multiple brands. It is the company behind four of the golf industry’s leading apparel brands: EP NY, Fairway & Greene, Zero Restriction, and B. Draddy.

As the Independent Sales Representative representing EP NY in the Southeast region (Georgia, Tennessee, Alabama, Louisiana), this person will be responsible for managing their territory’s book of business, customer relationships, and all aspects of the sales process for existing and new accounts. The ideal candidate should be a self-starter with knowledge of the golf industry and a passion for golf apparel.

Reports to: Lisa BrighamNational Sales Manager, – EP NY

Role Requirements:

  • Promoting and growing sales in your territory. Educate buyers, corporate clients, and end consumers on products by telling the brand story
  • Traveling your territory regularly to cultivate meaningful partnerships with wholesale partners both in season and for Pre-Book line reviews
  • Develop and strengthen relationships with clients in territory. Build trust with current and prospective business customers with thoughtful and thorough communication
  • Drive revenue by acting with integrity and being well informed and client focused
  • Provide first class customer service to accounts
  • Actively pursue and capture tournament and outing business
  • Assisting with key regional and national events as needed by the Company (Major Championships, Tour Events)
  • Maintaining regular contact with your sales supervisor by providing consistent territory and account updates
  • Continually improving market knowledge and sales techniques
  • Be a proud, enthusiastic, and positive Summit Golf Brands representative in the marketplace while also contributing to the culture and success of Summit Golf Brands

Education and Experience:

  • Experience in golf, retail, or sales
  • Strong written and verbal communication skills
  • Detail oriented, extremely well organized with strong time management skills
  • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and experience with online Google products (Forms and Docs)

Executive Assistant & Event Planner

Company Overview & Job Description:

Summit Golf Brands (SGB) is seeking a full-time Executive Assistant and Company Event Planner. Summit Golf Brands is a fast-growing company that designs and sources high-end golf apparel and sportswear, sold online, at leading country clubs and resorts around the world. Our brands can be found at over 3,000 accounts in more than 25 countries.

The Executive Assistant / Event Planner works in our New York Headquarters Office and reports to our C-Suite Executive Team, the CEO, EVP Sales and Creative Director. This position is responsible for managing all operations and administration office duties to ensure effectiveness and efficiency. The ideal candidate will be an energetic professional who doesn’t mind wearing multiple hats in a fast-paced work environment. This person should be experienced in handling a wide range of administrative and executive support-related tasks. This candidate excels in working independently with little or no supervision, keen attention to detail and is capable of creating solutions for problems as they arise. In addition, should be highly organized, flexible and enjoy the administrative challenges of supporting an office of diverse people.

Responsibilities:

Office & Showroom Management:

  • Manage all operations of our New York Headquarter Office and Showroom
  • Maintain the organization and office supplies and inventory levels
  • Maintain the organization and functioning of the showroom to ensure it is in tip-top shape – ordering, stocking and merchandising all inventory for the current season
  • Manages all service requests and follows up with building management.
  • Coordinate and manage logistics for bi-annual seasonal showroom flips including leading cross-department communication between Marketing, Sales and Inventory teams to ensure deliverable schedules are upheld
  • Maintain the operations of our NY Showroom including Outlook calendar management for key client meetings
  • Communicate all Showroom appointments with the Leadership Team on a weekly basis
  • Manage all cross-department communication – Holiday, Office announcements, Office Events, Corporate Lunch
  • Partner with HR, IT, and Managers on candidate and new hire requests
  • Coordinate onsite catering needs for key client showroom meetings and events

Executive Assistant to the CEO, EVP Global Sales and Creative Director:

  • Coordinate and plan all Domestic & International travel including booking private cars for transportation.
  • Submit Weekly Expense Reports
  • Coordinate all Domestic and International travel for annual trips
  • Manage Outlook Calendar for CEO, EVP Sales, and Creative Director – including daily meeting reminders for each executive
  • Prepare, compose, and type letters/memos/emails, graphs, charts, studies, presentations, miscellaneous reports, and research for the executives
  • Serve as the liaison between Executive Team and Sales, Marketing, Design Teams on various projects and communication
  • Screen direct calls, mail, and other communication to the appropriate person within the organization
  • Project Management for various Sales and Marketing projects including VIP gifting initiatives

Event Planning:

  • Coordinate and direct all planning of all Sales-Related Events and meetings including Annual Company Sales Meetings, Advisory Boar Offsite, VIP Client Meetings and Partnership Events
  • Coordinate all planning and logistics of Executive Leadership Offsite Meetings
  • Coordinate all planning and logistics for Company Office Events including Annual Christmas Party
  • Coordinate event logistics and services, including technology and equipment needed to run the event, food, drinks, air and ground transportation, lodging, and more
  • Scout event venues, in various locations (Domestic and International)
  • Outline the scope of events, including time, date, location, and budget to present to leadership
  • Participate actively in the planning and execution of company events
  • Negotiate and manage vendor contracts
  • Work with vendors to get bids and determine best fits for the budget and goals of the event
  • Manage the budget and ensure event stays within guidelines; ensure vendors are paid
  • Managing the setup, teardown, and cleanup of the event
  • Anticipating needs and preparing for any potential problems

Experience:

  • Previous experience as an office manager, executive assistant to c-suite executives, or similar position
  • Positive professional demeanor
  • Strong work ethic and self-motivated
  • Solutions-oriented mindset
  • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint)
  • Detail-oriented, extremely well organized with strong time management skills
  • Ability to multi-task, prioritize and meet stated deadlines
  • Ability to maintain confidentiality and handle information with discretion
  • Experience in event planning or project management, with a successful record of planned events.
  • Serve as the liaison and between executive team and internal marketing, sales and design on priority deadlines
  • Strong communication skills to make ensure that everyone has realistic expectations
  • Creative and original thinker
  • Ability to lead a large team and delegate tasks effectively
  • Ability to manage your own time and keep others on the schedule
  • Ability to budget appropriately and process payments

Location:

  • Hybrid role with office located in New York City.

EPNY Independent Sales Representative - (Kentucky, Ohio, West Virginia, Western Pennsylvania)

Company Overview & Job Description:

Summit Golf Brands is committed to providing the green grass channel with superior product, unique decoration methods and unparalleled customer service across multiple brands. It is the company behind four of the golf industry’s leading apparel brands: EP NY, Fairway & Greene, Zero Restriction, and B. Draddy.

As the Independent Sales Representative representing EP NY in Kentucky, Ohio, West Virginia, and Western Pennsylvania, this person will be responsible for managing their territory’s book of business, customer relationships, and all aspects of the sales process for existing and new accounts. The ideal candidate is an independent rep in the territory with the drive to place great product in the best green grass clubs.

Reports to: Lisa Brigham, National Sales Manager, – EP NY

Role Requirements:

  • Promoting and growing sales in your territory. Educate buyers, corporate clients, and end consumers on products by telling the brand story
  • Traveling your territory regularly to cultivate meaningful partnerships with wholesale partners both in season and for Pre-Book line reviews
  • Develop and strengthen relationships with clients in territory. Build trust with current and prospective business customers with thoughtful and thorough communication
  • Drive revenue by acting with integrity and being well informed and client focused
  • Provide first class customer service to accounts
  • Actively pursue and capture tournament and outing business
  • Assisting with key regional and national events as needed by the Company (Major Championships, Tour Events)
  • Maintaining regular contact with your sales supervisor by providing consistent territory and account updates
  • Continually improving market knowledge and sales techniques
  • Be a proud, enthusiastic, and positive Summit Golf Brands representative in the marketplace while also contributing to the culture and success of Summit Golf Brands

Education and Experience:

  • Experience in golf, retail, or sales
  • Strong written and verbal communication skills
  • Detail oriented, extremely well organized with strong time management skills
  • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint) and experience with online Google products (Forms and Docs)

Men's Sportswear Junior Design Associate

Company Overview & Job Description:

Summit Golf Brands is focused on providing high quality sportswear to the wholesale and Direct-to-Consumer channels. It is the company behind four of the golf industry’s leading apparel brands: Zero Restriction, B. Draddy, Fairway & Greene, and EP NY.

Reports to: EVP, Creative Director

Role Requirements:

  • Creating detail flats to support the design illustrations.
  • Assist in creating seasonal color palettes.
  • Assist in updating line sheets and garment sketches after meetings/fittings using Illustrator and Acrobat.
  • Create simple print repeats for various uses.
  • Seasonal – Create color poms for color cards, maintain color library.
  • Research new fabrics and maintain fabric library.
  • Maintain Design Room walls from initial concept through final boards for all three brands.
  • Contribute to the overall growth and success of the brands.
  • Communicate clearly in oral and written form on a constant basis.
  • Work independently, utilize good judgement and possess a strong sense of initiative.
  • Organize and prioritize a variety of tasks and assignments.

Education and Experience:

  • Bachelor’s degree.
  • At least 1-2 years of industry knowledge and experience, preferably in Men’s apparel.
  • Strong collaboration and communication skills.
  • Comfortable working with a small staff and wearing multiple hats.
  • Exceptional time management skills, and ability to multi-task in a fast-paced environment.
  • Detail oriented, have a positive & flexible attitude.
  • Entrepreneurial spirit.
  • If you don’t have a skill that is required for the job, you need to possess a willingness to learn.

Location:

  • Hybrid role with office located in New York City.

Pacific Northwest Independent Sales Representative (Oregon & Washington)

Company Overview & Job Description:

Summit Golf Brands is focused on providing the green grass channel with superior product, unique decoration methods and unparalleled customer service across multiple brands. It is the company behind four of the golf industry’s leading apparel brands: Fairway & Greene, Zero Restriction, B. Draddy, and EP NY.

As the Independent Sales Representative representing Fairway & Greene, Zero Restriction, B. Draddy in the Pacific Northwest (Oregon and Washington), this person will be responsible for managing their territory’s book of business, customer relationships, and all aspects of the sales process for existing and new accounts. The ideal candidate should be a self-starter with knowledge of the golf industry and a passion for golf apparel.

Reports to: SVP of Sales, Co-Head of the Americas

Salary: 10% commission

Role Requirements:

  • Be a proud, enthusiastic, and positive Summit Golf Brands representative in the marketplace.
  • Promoting and growing sales in your territory on an on-going basis.
  • Traveling your territory regularly to cultivate meaningful partnerships with wholesale partners both in season and for Pre-Book line reviews.
  • Develop and strengthen relationships with partners in territory.
  • Build trust with current and prospective business partners with thoughtful and thorough communication.
  • Drive revenue by acting with integrity and being well informed and client focused.
  • Educate buyers, corporate clients, and end consumers on products by telling the brand story.
  • Provide first class customer service to accounts by checking in regularly with onsite customer visits and phone communication to exceed customer expectation and pro-actively seek new order opportunities.
  • Actively pursue and capture tournament and outing business.
  • Assisting with key regional and national events as needed by the Company (Major Championships, Tour Events).
  • Maintaining regular contact with your sales supervisor by providing consistent territory and account updates.
  • Continually improving market knowledge and sales techniques.
  • Contributing to the culture and success of Summit Golf Brands.

Education and Experience:

  • Experience as a golf sales representative.
  • Live in the Pacific Northwest territory and attend local golf shows.
  • Strong written and verbal communication skills.
  • Detail oriented, extremely well organized with strong time management skills.
  • Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint).
  • Experience with online Google products (Forms and Docs).

Apply for an open position today!

Summit Golf Brands provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, gender, national origin, age, disability, marital status, military status, genetic information or any other category protected by federal, state and local laws.  This policy applies to all aspects of the employment relationship including: recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs.  All such employment decisions will be made without unlawfully discriminating on any prohibited basis.